Electric cars have fewer moving parts than petrol and diesel cars, but they can still break down, run out of charge or get a puncture. When they do, recovering them safely needs a slightly different approach.
Common reasons EVs break down
- Flat 12-volt battery: most EVs still have a small 12V battery that powers the locks, screens and computers. If it goes flat, the car may not switch on at all, even with a fully charged main battery.
- Running out of charge: range can drop more than expected in cold weather, at motorway speeds or when towing.
- Tyre problems: EVs are heavy, and many don’t carry a spare wheel, only a repair kit.
- Software or warning faults: some faults put the car into a reduced-power or “limp” mode.
What to do if your electric car stops
- Get to a safe place. As with any breakdown, move off the road if you can, switch on your hazard lights and get yourself and your passengers somewhere safe, away from traffic. On a motorway, wait behind the barrier.
- Don’t try to push or tow the car. Many EVs should not be moved with their driven wheels on the ground (more on this below).
- Check your handbook or app. Some cars have a “tow” or “transport” mode, and the manufacturer’s app may show the fault.
- Call for recovery and tell them it’s an electric car. Give the make and model, and tell them whether the car is out of charge, won’t switch on, or is showing a warning.
Why EVs usually go on a flatbed
In most electric cars, the motor is connected directly to the wheels. If the driven wheels turn while the car is being towed, the motor can generate electricity and heat, which could damage the drive system. That’s why many manufacturers say an EV should be transported with all four wheels off the ground, or only towed with special wheel dollies under the driven wheels. Always check your own vehicle’s handbook, because advice varies between models.
A flatbed (or “slide bed”) recovery truck carries the whole car on its back, so there’s no risk of damage from the wheels turning. It’s the safest way to move most EVs, as well as many automatic and four-wheel-drive cars.
Can an EV be fixed at the roadside?
Sometimes. A flat 12V battery can often be jump started or replaced at the roadside, and punctures can often be repaired or the tyre replaced where you are. If you’ve simply run out of charge, the usual fix is to recover the car to the nearest suitable charger or to your home.
High-voltage battery or drive faults are different. These need a specialist garage or the manufacturer’s dealer, so the car will need recovering there.
Tips to avoid an EV breakdown
- Plan longer journeys around chargers you know work, and have a backup option.
- Expect less range in winter and at higher motorway speeds.
- Don’t let the main battery run down to zero. Aim to arrive with a buffer.
- If the car will sit unused for a while, check how to keep the 12V battery healthy.
- Check your tyres regularly, as EVs can wear them faster because of their weight.
Need EV recovery?
BM Automove recovers electric and hybrid cars across the UK, 24 hours a day, using the right equipment for the job. Call 020 3582 1447 and tell us your make and model. We’ll agree a clear price before we set off. You can also read about our breakdown recovery and jump start service.
